How to save log files off a Guardian OS server?

Version 2

    How to save log files off a Guardian OS server?

    This information applies to the following Product(s):

    - SnapServer 4200

    - SnapServer 4400
    - SnapServer 4500
    - SnapServer 14000
    - SnapServer 15000
    - SnapServer 18000

    This information applies to the following Operating System(s):

    - This information is not Operating System specific

     

    ---Solution---

     

    Technical support may request logs files to help diagnose a technical problem with a SnapServer. To simplify the log collection process, specific commands can be run to download log files in a few steps. Steps to save log files.

    1. 1. Point the browser to the /admin/debug.cgi page
    2. 2. In the command box, enter a command (see list of commands and description below) and click the OK button
    3. 3. A link to download the logs will be created
    4. 4. Click on the link to download the log file Commands to run to generate log files. syswrapper - This command will collect system configuration files including the event log. The file created by the command is sysfiles.tgz. s2slogs - This command will collect log files for the Server to Server Synchronization version 2 software. The file created by the command is s2slogs.tgz nvlogs - This command will collect log files for the Netvault backup application. The file created by the command is nvlogs.tgz edrlogs ? This command will collect log files for the Enterprise Data Replicator application. The file created by the command is edrlogs.tgz