Unable to create local snap groups after installing Backup Exec Agent on snap running GOS 5.1 or later

Version 1

    After installing Backup Exec Agent, when attempting to create local snap group, the following error is displayed:


    cannot find user/group


    To correct this problem, these additional commands must be issued from SSH at the "-sh-3.1#" prompt after Agent install completion:



    1. rm -rf /etc/group

    2. ln -s /flash/group /etc/group


    After done, log into the WebUI and attempt to create a new local snap group to verify that the issue has been resolved.