How to reset a Snapserver to factory defaults from the web interface
This information is not Operating System specific
Often the first thing to try in resolving anomalous behavior on a SnapServer is to reset the server to factory defaults.
Resetting the SnapServer to Factory Defaults
The GuardianOS allows you to reset different components of the system.
Caution:Each reset option requires a reboot of the server. To prevent possible data corruption or loss, make sure all users are disconnected from the Snap Server before proceeding.
Navigate to the Maintenance >> Factory Defaults screen, and select one of the following options, and then click Save.
-- Reset Network Configuration To Factory Defaults returns TCP/IP and other protocol settings to factory defaults.
-- Reset System Settings, Network, and Admin Passwords To Factory Defaults returns the admin and root passwords to the default value, returns TCP/IP and other protocol settings to factory defaults, eliminates all shares to all volumes, and returns settings for server name, date and time, users, groups, quotas, and the activation and configuration of CA eTrust Antivirus to factory default values.When the server finishes rebooting, the Login dialog box opens. Enter the default admin password of admin, and click OK. The Initial Setup Wizard runs, allowing you to reset the server name, admin password, and IP address.
--Set Default ACLs For Volume: <volume name> resets the file and directory ACLs on selected volumes to reset the Everyone group to full control. Essentially, all users will be able to access all directories and files after the reset (within the confines of share access settings).