Executing uagentsetup fails after installing ARCserve Backup 11 agent

Version 1

    Following instructions in the Administration guide to install ARCserve Backup 11 agent, executing ./uagentsetup in step 9 displays several blank lines and returns to the shell

     

    This information is not Operating System specific.

     

    ---Solution---

     

    The instructions in the GuardianOS v4.3 Administrator Guide are not complete for installing the ARCserve Backup 11 agent. [b]The instructions incorrectly states to install two rpm files in step # 7[/b].

     

    There should be three rpm files to install. The instructions missed the step to install the babcmagt.rpm file.

     

    For step # 7, enter the following commands at the prompt to install the required agent files.

     

    rpm --nodeps -Uvh babagtux.rpm

    rpm --nodeps -Uvh *lic*.rpm

    rpm --nodeps -Uvh babcmagt.rpm

     

    In step 9, running the ./uagentsetup command should return the message below

    ==============

    sh-2.04# ./uagentsetup

    Configuring uagent...

    opt/CA/BABuagent/uagent: ipcs: command not found

    BrightStor ARCserve Backup Client Agent is enabled and running.

    sh-2.04#

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