In addition to a detailed description of the problem, here is a list of common pages to gather to help troubleshoot SnapOS related issues. Save each page as an HTML file.
-- View Server Settings page
-- View Network Settings page
-- View Security page
-- View Disk Status page
-- System log (point browser to the /config/debug page and run I L P -1)
-- Device information page (point browser to the /config/debug page and run I DE)
Keep in mind that the solution to a problem may not be containied within the logs files. Additional data may be required to help solve problems when the logs are of no value.