Cannot ping from putty session on SnapServer

Version 1

    When using SSH to administer the SnapServer, the following error is displayed when attempting to ping any IP address:

     

    ping: icmp open socket: Operation not permitted

     

    ---Solution---

     

    In order to use the ping command, the user must log onto the SnapServer as superuser.  At the sh-2.04$ prompt type: su

     

    Type in the administrator’s password when requested.  The prompt should change to sh-2.04# and the ping command should now be accepted.