When using SSH to administer the SnapServer, the following error is displayed when attempting to ping any IP address:
ping: icmp open socket: Operation not permitted
In order to use the ping command, the user must log onto the SnapServer as superuser. At the sh-2.04$ prompt type: su
Type in the administrator’s password when requested. The prompt should change to sh-2.04# and the ping command should now be accepted.