Steps to gather sysfiles.tgz while the system is in recovery mode.

Version 1

    Steps to gather sysfiles.tgz while the system is in recovery mode.

    This information applies to the following Product(s):

    - SnapServer 4200

    - SnapServer 4400
    - SnapServer 4500
    - SnapServer 14000
    - SnapServer 15000
    - SnapServer 18000

    This information applies to the following Operating System(s):

    - This information is not Operating System specific


    ---Solution---

    The following procedure requires both a null modem cable and network cable attached between the Snap server and a workstation.

    Set the terminal application to connect to the serial console with the following parameters. 115200, 8N1 VT100. At the # prompt, run commands 1 to 5.


    1) mount /dev/md100root /mnt/nfs
    2) chroot /mnt/nfs
    3) /usr/bin/syswrapper
    4) exit
    5) cp /mnt/nfs/htdocs/icons/sysfiles.tgz /html (For version GOS v4 and higher, cp /mnt/nfs/htdocs/sysfiles.tgz /html)
    6) After the above steps, point the browser to the /sysfiles.tgz page. (For example
    http://snap12345/sysfiles.tgz) This should prompt for a file download.