DataKeeper will not start backing up files once the laptop is reconnected to LAN

Version 1

    When the Windows 2000 Laptop is reconnected to the LAN where a SnapServer is present, DataKeeper will not start backing up files from the Laptop until the Laptop is rebooted and the user is logged on. Should DataKeeper immediately start its backup routines when the Laptop is reconnected to the LAN and the Snap Server is Detected?

    This information applies to the following Product(s):

    - SnapServer 1000

    - SnapServer 1100
    - SnapServer 2000
    - SnapServer 2200
    - SnapServer 4000
    - SnapServer 4100
    - SnapServer 4200
    - SnapServer 4400
    - SnapServer 4500
    - SnapServer 12000
    - SnapServer 15000
    - SnapServer 18000

    This information applies to the following Operating System(s):

    - Microsoft Windows 2000


    ---Solution---

    If one re-establishes a network connection without rebooting, the Laptop will not re-connect to any of the network servers including the Snap Server and DataKeeper will not start its backup routine. Once the Laptop has been rebooted and the user has logged in, Windows 2000 will attempt to reconnect to the network servers and shares according to what was set up in the user's login script. After that connection has been re-established, DataKeeper will then begin to backup the files from the Laptop to the Snap Server. DataKeeper is exhibiting normal behavior.