Possible alternative to replacing NVRAM on 18000  with error

Version 1

    18000 may not necessarily have hardware issues with NVRAM, rather corruption can cause the BIOS to flag the card with "failed" status.

    The error in the log may look like the following:

    Error message: _nvram_config():****FAILED****

    Side effects:

    -The symptom of the bug was identified by the head units being unable to see attached expansion units
    -Performance issues

    This information applies to the following Product(s):

    - SnapServer 18000


    This information applies to the following Operating System(s):

    - This information is not Operating System specific


    ---Solution---

    Possible solution:

    Connect a Keyboard and a Monitor to the Snap server. Reboot to BIOS, and hit CTRL-Q when prompted. You should be shown an nvram config corrupted message.

    -Go to the HBA settings via the FastUtil
    -Restore Defaults
    -Then reboot.


    If this does not resolve the issue and you continue to get other hardware messages, then there truly is a hardware issue with the NVRAM card.

    Status on issue:

    Engineering is aware of this issue and is working on a fix.