Neo reboots while security scanning software is accessing the Neo via the ethernet port.

Version 1

    Problem:
    NEO reboot when security scanning software is accessing the Neo via the ethernet port. In this case the customer was using a program called QualysGuard. The Neo restarted at the time the NEO's IP address was being scanned.

    Solution:
    Excluded the Neo's IP address from security scans. Alternatively you can try hard setting the ethernet switch port for 10mb/sec at half duplex.