ALL steps Unload stuck media LTO3 and LTO4

Version 1

    Here are the steps to unloading a Tape manually from the drive.

    If rebooting the system does not eject the media and it cannot be removed with the software or RMU do the following.

    1) remove the top cover verify the tape is in the drive.

    2) Using the image for FH or HH find the eject button and depress the button.
    a) hold the button down for about 30 seconds that should trigger the eject of the tape.
    b) remove the media from the drive and do not use it again inspect the drive.


    If the tape drive has been removed from the library look at the attached images showing the two gears and also where they are located.

    Here is the direct link from HP on how to eject a stuck media.

    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00795203&jumpid=reg_R1002_USE