Remnants of previous media labels caused 3012 picker retry errors

Version 1

    Labels were not completely removed off the media cartridge. There was some adhesive and remnants of an improperly placed label still present. This hindered the media's movement in and out of the drive chuck. This also caused the affected media to intermittently get stuck.

    Avoid using the affected cartridges or make sure that any remnants of the label have been completely removed from the media housing.