Why am I having problems seeing the library and drive using an X6758A 375-3057 (Ultra 3 LVD HBA)?

Version 1

    Cause: The proper drivers were not loaded for the X6758A 375-3057 (Ultra 3 LVD HBA). Instead of loading the correct driver, you might be using generic drivers.

    Solution: Update the drivers per recommendation by Sun.
    The Ultra 3 SCSI host bus adapters (HBAs) require separate device drivers to be added (SUNWqus, SUNWqusu, SUNWqusx, & SUNWqusux). After the drivers are added and the device can be seen, the new tape drive(s) entries should be seen under /dev/rmt and VERITAS sgscan should also be able to detect the devices.

    -- The minimum operating system is Solaris 8 with the Recommended Patch Cluster.
    -- The necessary driver for this HBA is not included in Solaris 8 or Solaris 9; you must download it.
    -- The Patch ID is 112697-xx for Solaris 8 and 112706-xx for Solaris 9.

    To Download and Install the Driver Packages:

    1.
    Log on to the host to be connected to the array.

    2. Go to www.sun.com/software/download.

    3. In the Browse By Category section, click A-Z Index of All Products.

    4. Find and click Sun StorEdge PCI Dual Ultra3 SCSI Host Adapter v1.0.

    5. If you have not already registered, click the Register button, and complete the registration process.

    6. Enter your Username and Password, and click Login.

    7. On the Legal/License Agreement page, read the License Agreement, and then click Accept and Continue.

    8. Find the table of files to download for the version of the Solaris operating environment on which you are installing the driver. On the Sun StorEdge[TM] PCI Dual Ultra3 SCSI Host Adapter 1.0 page, find the packages listed under the column heads for one of the following operating environments: Solaris[TM] 8/SPARC Platform or Solaris[TM] 9/SPARC Platform

    9. Download the required packages, choosing between 32-bit and 64-bit according to your configuration, and download the README file.
    -- For a 32-bit configuration, download the following two files:
    SUNWqus.tar.Z
    SUNWqusu.tar.Z

    -- For a 64-bit configuration, download the following four files (32- plus 64-bit drivers must be installed):SUNWqus.tar.Z
    SUNWqusu.tar.Z
    SUNWqusx.tar.Z
    SUNWqusux.tar.Z

    -- For the README, download the following file: PCI_HBA_ReadMe.txt

    a. Double-click on the link to the desired file.

    b. In the Save As dialog box, enter a destination directory for the file, and click the OK button.